Delivery and returns policy
Days of Delivery- UAE : Next day delivery for orders until 12pm. / 1~3 business days
- GCC : 3~7 business days (after confirmation call)
- Other Countries : 5~12 business days
It will be calculated when you check out. *In case of COD order, the additional handling charge will be added.
Saturday ~ Thursday: 09:30am to 05:30pm (UAE Time)
We don't operate on Fridays & Official Holidays
Any inquiries for your order
Please contact our Customer Care team at email@example.com
If there is a chance you will not be home to receive your order, contact our Customer Care team at 04444444 to reschedule delivery. If you have already missed the delivery appointment, an agent from our delivery partner will contact you either by email or mobile sms to inform you of the missed delivery and will set a new time for another delivery.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Kindly contact to for the process.